Who starts the conversation?
You do, always. Your clients send the first message to their own opted-in contacts, and every reply follows a message a business sent. There are no "text a keyword to start" flows.
Is this really iMessage, with blue bubbles?
Yes, when the person you're texting uses iMessage. Apple doesn't offer a public iMessage API, so every blue-bubble provider, us included, sends from real Apple devices with real numbers. SMS fallback isn't available yet.
Can many of my clients really share one number?
Yes. Conversations are matched by each customer's own number, so replies reach the right business. If two of your clients text the same person, we move just that pair to another number so nobody's thread gets mixed up. On pay-per-text that's another of our shared numbers. On per-line it's another of your own lines. A whole business never moves.
What happens if someone texts STOP?
They're opted out automatically and further sends to them are blocked. On a shared number, a STOP blocks that person on that number for every business using it. Opt-outs also reach you by webhook.
How many new people can I text per day?
Every provider caps new conversations per line to keep lines from being flagged, and we do too. We'll publish our caps once pilot testing sets them. For more volume, add lines.
Is there a setup fee?
$199 for each new line on a monthly plan. None on annual plans, and none on pay-per-text.
Do you integrate with my CRM?
Not natively yet. Connect any CRM through the API and webhooks.